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Terms of Service

Last Updated: November 27, 2025

Please read these Terms of Service ("Terms") carefully before using the ClaimCam mobile application (the "App"). By accessing or using the App, you agree to be bound by these Terms.

1. Acceptance of Terms

By downloading, installing, or using ClaimCam, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the App.

2. Description of Service

ClaimCam is a mobile application designed for insurance adjusters and professionals to capture, organize, and export photos for insurance claim documentation. The App provides:

  • Photo capture with voice-activated labeling
  • AI-powered photo validation
  • Job and claim management
  • Cloud storage and synchronization
  • Export functionality for Xactimate and other formats

3. Eligibility

You must be at least 13 years old to use the App. If you are under 18, you must have permission from a parent or guardian. The App is intended for professional use by insurance adjusters and related professionals.

4. Account Registration

4.1 Sign in with Apple

You must create an account using Sign in with Apple to use the App. You are responsible for maintaining the confidentiality of your account credentials.

4.2 Account Accuracy

You agree to provide accurate and complete information when creating your account and to update it as necessary.

4.3 Account Security

You are responsible for all activities that occur under your account. Notify us immediately at claimcam@hunersapps.com if you suspect unauthorized access.

5. Subscription and Payment

5.1 Subscription Plans

ClaimCam offers the following subscription plans:

  • Monthly Subscription: Billed monthly at the current rate.
  • Annual Subscription: Billed annually at the current rate.
  • Free Trial: 7-day free trial available for new users.

5.2 Payment Processing

Subscriptions are processed through Apple's In-App Purchase system. Payment will be charged to your Apple ID account upon confirmation of purchase.

5.3 Auto-Renewal

Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period.

5.4 Cancellation

You can cancel your subscription at any time through your Apple ID account settings. Cancellation takes effect at the end of the current billing period. No refunds for partial periods.

5.5 Price Changes

We reserve the right to change subscription prices with 30 days' notice. Price changes will not affect your current subscription period.

6. Free Trial

New users are eligible for a 7-day free trial. If you do not cancel before the trial ends, you will be automatically charged for the subscription. You may cancel during the trial period without charge.

7. User Content and Data

7.1 Your Content

You retain all rights to the photos, job data, and other content you create using the App ("Your Content"). You grant us a limited license to store, process, and display Your Content solely to provide the App's services.

7.2 Content Responsibility

You are solely responsible for Your Content and must ensure it complies with all applicable laws. You represent that you have all necessary rights to upload and use Your Content.

7.3 Prohibited Content

You may not upload content that:

  • Violates any law or regulation
  • Infringes on intellectual property rights
  • Contains malware or harmful code
  • Is fraudulent or misleading
  • Violates the privacy or rights of others

7.4 Data Backup

While we provide cloud backup, you are responsible for maintaining your own backups of Your Content. We are not liable for data loss.

8. Acceptable Use

You agree not to:

  • Use the App for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the App's functionality
  • Reverse engineer, decompile, or disassemble the App
  • Remove or modify any proprietary notices
  • Use the App to harass, abuse, or harm others
  • Share your account credentials with others
  • Use automated systems to access the App

9. Intellectual Property

9.1 Our Rights

The App, including its design, features, and functionality, is owned by ClaimCam and protected by copyright, trademark, and other intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use the App for your personal or business use in accordance with these Terms.

9.3 Trademarks

ClaimCam and related logos are trademarks of ClaimCam. You may not use our trademarks without prior written permission.

10. Third-Party Services

The App integrates with third-party services including:

  • Firebase (Google) for authentication, storage, and analytics
  • RevenueCat for subscription management
  • Apple Sign In for authentication

Your use of these services is subject to their respective terms and privacy policies.

11. Disclaimers and Limitations of Liability

11.1 "As Is" Basis

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2 No Guarantee

We do not guarantee that the App will be uninterrupted, error-free, or secure. We do not warrant the accuracy or reliability of any content or data.

11.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLAIMCAM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE APP.

11.4 Maximum Liability

Our total liability to you for all claims arising from your use of the App shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless ClaimCam and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from:

  • Your use of the App
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your Content

13. Termination

13.1 Termination by You

You may terminate your account at any time by using the "Deactivate Account" feature in Settings or by contacting us at claimcam@hunersapps.com.

13.2 Termination by Us

We may suspend or terminate your account at any time if you violate these Terms or engage in conduct that we deem harmful to the App or other users.

13.3 Effect of Termination

Upon termination:

  • Your right to use the App immediately ceases
  • Your data will be deleted in accordance with our Privacy Policy
  • Sections that by their nature should survive (e.g., disclaimers, limitations of liability) will continue to apply

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms in the App and on our website
  • Updating the "Last Updated" date
  • Sending an in-app notification or email for significant changes

Your continued use of the App after changes constitutes acceptance of the updated Terms.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

15.2 Arbitration

Any disputes arising from these Terms or your use of the App shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except that you may bring claims in small claims court if they qualify.

15.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive the right to participate in class actions or class arbitrations.

16. Apple-Specific Terms

If you access the App via Apple's App Store, you acknowledge and agree that:

  • These Terms are between you and ClaimCam, not Apple
  • Apple has no obligation to provide maintenance or support for the App
  • Apple is not responsible for addressing any claims related to the App
  • Apple is a third-party beneficiary of these Terms and may enforce them
  • You must comply with Apple's App Store Terms of Service

17. Export Control

You agree to comply with all applicable export and import laws and regulations. You may not use or export the App in violation of U.S. export laws.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ClaimCam regarding the App and supersede all prior agreements.

20. Contact Us

If you have questions about these Terms, please contact us:

  • Email: claimcam@hunersapps.com

By using ClaimCam, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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